Terms and conditions for online payment
This document contains the terms and conditions for the implementation of online payment services on the Shape.Art.Pilates platform.
Accessing or continuing to visit the site, any page thereof and/or using the services, as well as any component thereof, constitutes full and unconditional acceptance of the Terms and Conditions and any provision thereof.
The User understands and expressly accepts, fully and unconditionally, the provisions of these Terms and Conditions and agrees to use the Service in strict accordance with them.
If you do not agree with the provisions of these Terms and Conditions, please do not use the services offered by this site.
1. Information note on personal data protection
In accordance with the requirements of the applicable legislation on the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, and of Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, the site administrator will manage in a secure manner and only for the specified purposes, the personal data provided by the Users. We inform you that the personal data that the Users provide to the Platform Administrator are processed for the purpose of providing the Service in optimal conditions.
2. Rates and payments
With regard to available paid services, the user undertakes to pay the fee for the respective services, according to the information available on the site. A user will be able to access the respective services according to the provisions of these Terms and Conditions and according to the information available on the site only after paying the corresponding fees.
The Administrator will not claim and the User is not obliged to pay any additional fee other than those mentioned. The User may not request a refund of this fee in any situation in which he has violated any of the provisions of these Terms and Conditions.
The Administrator reserves the right to change the rates for any of the services and to establish new rates at any time, at its own discretion.
Considering the payment by card, the User fully complies with the terms and conditions of the payment operator, NETOPIA S.R.L. being fully absolved of any liability regarding any problems encountered in making the payment. After completing an online card payment, we do not keep your card information. Your card information is known exclusively by the payment processor Netopia MobilPay and is used to verify and authorize the payment. By making an online payment, you agree to the Terms of Use of the Mobilpay service as well as the Netopia Mobilpay Privacy Policy, which can be accessed at the addresses: http://www.mobilpay.ro/terms si https://www.mobilpay.ro/public/politica-de-confidientialitate/.
3. Refund of payment
The user may request a refund in cases where they are not satisfied with the service provided or cancel the appointment at least 4 hours before the actual appointment time. To request a refund, the user must contact the site administrator in writing.
In cases of force majeure, the Platform Administrator and/or its operators, directors, employees, branches, subsidiaries and representatives are fully exempted from liability. Cases of force majeure include, but are not limited to, malfunctions of the Platform Administrator’s technical equipment, lack of internet connection, lack of telephone connections, computer viruses, computer attacks of any kind and interference with malicious computer programs, unauthorized access to the Platform’s systems, operating errors, strikes, etc.
4. Delivery of products
When a client books an appointment, the platform will debit the client’s balance accordingly. The client can see his/her balance at any time on the Platform by accessing the My Account section. If the client decides to pay online, the client will be able to see exactly which services he/she is going to pay for, as well as the amount of these. From the moment of payment confirmation, the client will be able to come to the booked and paid session/sessions. In case of cancellation, the user will receive the money back, according to the specifications in point 3.
5. Applicable law. Disputes
The rights and obligations of the Users and the Platform Administrator, provided for by the Terms and Conditions, as well as all legal effects produced by the Terms and Conditions, will be interpreted and governed in accordance with the Romanian law in force. Any dispute arising from or in connection with the Terms and Conditions will be resolved amicably. In case of impossibility of reaching an agreement, the dispute will be resolved by the competent Romanian court located within the territorial jurisdiction of the municipality of Bucharest.
6. Modification of Terms and Conditions
The Platform Administrator has the right to modify at any time and in any way any of the provisions of the Terms and Conditions or the Terms and Conditions in their entirety, without any prior notice and without being obliged to fulfill any other formality towards the users. Any modification will be considered as fully and unconditionally accepted by any of the users by simply using or accessing any facility offered by the site at any time after the modification is made, and failure to accept any modification entails the obligation of the respective user to immediately cease accessing the site and/or using the service in any way.
7. Contact details
The services are offered by AKA PILATES S.R.L., headquartered in BUCHAREST Sector 1, Zagazului Street, no. 13-19, Scale A, Basement, Bucharest, registered with the Trade Register under number J40/4431/09.04.2014, with unique registration code 33043393
You can use any means of contact, described in our Contact page.
